Welcome to CTI's Get the Edge!Cutting EDGE Information for Today's Successful Business Owner

Messaging. Voice. Video. File Sharing. Chat. Contact Center. Integrations. All-In-one. With UNIVERGE BLUE, your employees can be there without physically being there. Set your business up for success with the fully integrated communications platform that goes anywhere you go. Fully integrated unified communications and collaboration solution in one seamless and intuitive experience.

Your current Iwatsu Telephone System became end of life in 2008, and Iwatsu left the U.S. market in 2015. This means that there is no support or product available to service your telephone system. CTI has been forced into making the decision that we will no longer service/support Iwatsu Telephone Systems effective May 1, 2022. Solution CTI values its partners and, as a result of the above, is offering a TRADE IN / TRADE UP PROGRAM to our existing Iwatsu Telephone System partners. We have numerous solutions that can enhance your efficiency as well as reduce your monthly telecom expense. Please contact us prior to May 1 to discuss your options. Call (810) 743-6900

Recently CTI became aware that many phone carriers such as AT&T Frontier, 123.net, TDS and others will no longer be offering dial tone utilizing digital T1 Service. Solution CTI has numerous solutions to assist with this transition. If you are notified by your telephone company that you need to seek alternative options or if you would like assistance in determining if your carrier will be discontinuing your services, please contact us Call (810) 743-6900

On December 9, 2021, a new critical 0-Day vulnerability in the widely used Java logging library, Apache Log4j, was publicly disclosed. This vulnerability is classed as severe and allows unauthenticated remote code execution as the user running the application utilizes the Java logging library. Solution To receive assistance in determining vulnerabilities, please contact CTI. Call (810) 743-6900 or place a service request

Windows 10 KB5000802 (March) update is crashing PCs with BSOD Windows 10 KB5000802 has been going seriously wrong for some PC owners in the last twelve hours, with several users reporting that the botched update is causing Blue Screen of Death errors when they use printers. Affected Products Reports of printer failures include Kyocera, Ricoh, Zebra, and others. Solution To receive assistance in resolving any issues after the latest Automatic Windows Update, please contact CTI.

Microsoft has released information regarding multiple vulnerabilities in Microsoft Exchange Server. A remote attacker may execute arbitrary code with system privileges by leveraging these vulnerabilities. According to Microsoft, four of these vulnerabilities have already been exploited in limited targeted attacks, and it is recommended to take measures as soon as possible. Affected Products and Versions Affected products and versions are as follows. Microsoft Exchange Online is not affected. - Microsoft Exchange Server 2019 - Microsoft Exchange Server 2016 - Microsoft Exchange Server 2013 Solution To receive assistance in patching your server against these vulnerabilities or assistance is discovering any compromises in your infrastructure, please contact CTI.

BURTON, MI – June 2020 CTI, a leading managed technology services provider (MTSP), announced today that the company is supplying small to mid-sized businesses (SMBs) with thermal cameras and scanners designed to read body temperature in order to keep their locations safe for employees and customers. As protection from COVID-19 is at the forefront of every business owner, demand for thermal technology is skyrocketing in every industry and every environment where people gather whether it be employees, customers or both. Companies are proactively adopting this technology out of moral obligation to protect their team and those they serve. Many organizations that have made the investment in thermal cameras and scanners are also benefiting from increased profits and competitive advantages over companies that have not yet made a similar investment. Customers are now choosing to conduct business with only those companies that have installed thermal technology. “Thermal cameras have become a necessity in this new world that we find ourselves in,” stated Jeff Allen, President of CTI. “When given the choice between going to a business that conducts mandatory body temperature readings and one that doesn’t, which one do you think most customers feel safer visiting? This is having a profound impact on revenue recovery amongst SMBs.”