Univerge Blue

Unified Communications

Univerge Blue Connect

Fully-integrated business phone system with video, chat, file sharing, contact center and more

UNIVERGE BLUE CONNECT is an easy-to-use cloud-based communications platform that helps easily manage team communications and collaboration.



  • Allows mobile devices to become part of the CONNECT phone system
  • Increases workforce flexibility with any device accessibility
  • Integrates chat, text messaging, video, screen sharing, file sharing
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Contact Center

Customizable contact center with customer integrations, workforce optimization, and more.

  • Highly flexible solution including easy deployment for remote / home workers.
  • Scalable from the smallest call-centric teams to large omni-channel environments.
  • Streamlines incoming inquiries from multiple channels using smart routing and delivers context to agents for optimal customer experience

Medical IT

Protect Your Practice Better
Medical practices and patients rely on technology every day to ensure quality of care.

CTI, a leading Medical IT support company serving all of Mid-Michigan, can help you assess your current IT environment and implement business solutions specific to your medical practice.
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Medical Data Back Up

CTI offers features like continuous data protection, cloud-based replication and recovery, and more all for one low fixed monthly price per protected server.
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EMR/EHR

Let CTI take the confusion out of choosing, implementing, and migrating to an EMR/EHR that is congruent with your medical practice.
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HIPAA Compliance

CTI will identify which HIPAA requirements apply to your practice and bring you into compliance.
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Hospital IT

CTI can diagnose inefficiencies in your hospital's systems/processes, leverage current technology to improve clinician satisfaction, and ensure compliance and disaster readiness.
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Phone System Compliance

CTI understands that the medical practice's telephone system represents the level of the medical office's operational sophistication and the value of its services.
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Practice Management Software

Take control of your practice with Practice Management Software. CTI can assist with implementing a system to streamline operations and produce accurate claims.
Get a Quote Today!

Video Conferencing

Video Conferencing solution with built-in collaboration tools for any size business

With one-click video meetings, stay connected no matter where you are in the world. Go from sharing ideas to delivering work, all in one place.



  • Start a video meeting right from a messaging thread.
  • Share your screen so everyone’s on the same page.
  • Manage the conversation flow with in-meeting chat.
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File Sharing & Collaboration

File sharing, co-editing, and collaboration with real-time file backup and antivirus protection

Improve team collaboration, streamline workflows, and increase decision-making speed. With direct access to the application from any device, teams can review recent files and backup documents quickly, no matter their location.



  • Save, synchronize, and share the latest document versions from any device.
  • Protect documents and revisions with real-time backup.
  • Safeguard files and the organization with antivirus protection.

Backup & Disaster Recovery

Secure data storage, management, and disaster recovery in the cloud

UNIVERGE BLUE BACKUP offers a broad set of fully integrated services to manage and protect critical proprietary information and data.



  • Comprehensive management and recovery services
  • Data retention and archiving are set by customized recovery points
  • Fixed and Variable Billing options designed to meet the optimal storage requirements
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UNIVERGE BLUE Extend Integrations For Everyone

Connecting powerful voice, chat, video conferencing, and contact center functionalities into everyday business applications. With UNIVERGE BLUE EXTEND, you can bring along your favorite business apps. No more back and forth to and from different applications. Just one streamlined experience with all the tools you need to get work done.

Delivering Customers Significant Savings

UNIVERGE BLUE offers a variety of different business benefits including significant cost savings. Don’t waste money on business communications! See how much you could save by switching to UNIVERGE BLUE CONNECT

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Stress-Free Cloud Experience

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Security

Advanced protection against malware, viruses, phishing, and hackers.

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Support

24/7 support from live experts EVERY time you call

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Compliance

Built to help healthcare, legal services and financial firms stay compliant

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Reliability

Ready when you are, whether you’re in the office or working remotely

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Scalability

30+ integrated apps that are easy to add as your business grows

EVERYTHING YOUR TEAM NEEDS FOR CLOUD BASED CONNECTIONS


We’re ready when you are. How can we help you?

Let's talk!